Who operates this site
This website is operated by Zain Ul Abideen under the trading name Coastal Heat Pros. It is a referral service for water heater work in Fort Pierce, Florida.
The site does not sell products, take payments or perform plumbing work. Calls are passed to independent, licensed local providers who quote and carry out the job.
Those providers are separate businesses. Once your details reach one of them, their own privacy policy applies to what they do with the information.
What you tell us on the phone
When you call, the operator asks for your name, a contact number and the service address. The rest is about the job: the fuel type, whether the heater is a tank or tankless, the fault and how to reach the unit.
Those details are used to pick a provider who covers the address and the type of work, and they are passed to that provider so they can call you back and quote.
Call details are not sold, and they are not added to a marketing list. If the call is routed through a call-tracking platform or recorded, that is stated at the start of the call.
If the tank has already failed, the emergency repair guide covers what to do before the provider arrives.
What the website records
There are no forms, accounts, comments or newsletter sign-ups on this site, so there is no online field where you submit personal details.
No analytics, advertising tags or tracking pixels are installed. The site does not build a profile of your visit or follow you to other websites.
The hosting provider keeps standard request logs: IP address, browser and device type, the page requested and the time. Those logs are used for security and fault-finding, not for marketing.
Fonts and third-party requests
Text on this site is set in Manrope and Source Sans 3, served by Google Fonts. To load them, your browser contacts Google, which receives your IP address and browser details as part of that request.
Google's own privacy policy governs what it does with those request logs. Nothing else on the page calls out to a third party.
How long it is kept
Call details are kept while the referral is active and for a reasonable period afterwards for record-keeping. They are deleted once there is no continuing need.
You can ask for them to be removed sooner. The same phone line handles that request.
Your choices
Call (772) 555-0147 to ask what is held about you, to correct it, or to have it deleted. Ask for the operator and say what you want done.
Depending on where you live, you may have further rights over your information. The same number is the route for those requests, and they are honoured regardless of location.
Children
This site is aimed at adults arranging a repair for a property. It is not directed at children, and information about a child is not knowingly collected.
Changes to this page
The date at the top shows when this page last changed. Material changes are summarised here rather than made quietly.
Questions about this policy can go to the same number, or through the contact page. For how the referral itself works, see the about page.